Frequently Asked Questions
Families deserve clear, straightforward information. Here you’ll find details about Senior Home Care’s care process, daily routines, and ongoing support.
If your question isn’t covered here, please send us a message on the Contact page.
We provide trained caregiver assistance, daily support, medication reminders/management (as per routine),
special meal support, basic comfort care, and a calm, safe environment. Doctor on-call and emergency
coordination is available when needed.
Yes, we can arrange round-the-clock caregiver support depending on the resident’s needs. Families can
discuss care intensity (day/night) before onboarding so expectations stay clear.
Yes. We focus on routine, safety, calm communication, and structured daily activities to reduce anxiety.
We also coordinate family updates and discuss any special care instructions during onboarding.
Meals are planned to be senior-friendly, hygienic, and consistent. We can support special diets
(soft diet, diabetic-friendly preferences, low-salt, etc.) based on family guidance and medical advice.
We can help with daily mobility routines and coordinate physiotherapy support when required. If a resident
has a post-surgery or mobility plan, we follow the routine agreed with the family.
Step 1: Inquiry with basic details (age, condition, support needs). Step 2: Care plan discussion and
expectations. Step 3: Setup (medication routine, diet preferences, daily schedule). Step 4: Ongoing
updates and comfort checks.
Families can visit with coordination so residents remain comfortable and routines don’t get disturbed.
We can share updates via phone/WhatsApp, especially for ongoing care or special situations.
Comfortable clothing, personal hygiene items, any assistive device (walker, hearing aid, etc.),
prescribed medications, and important medical notes. We’ll guide you with a simple checklist after inquiry.
We follow a quick-response routine: immediate support, family notification, and medical coordination when required.
Emergency readiness and calm handling is part of our daily care process.
Packages depend on care intensity (basic support vs. continuous assistance) and any special requirements.
Share your needs on inquiry—then we’ll recommend a suitable plan and explain it clearly.
